Before the verification
You should receive the completed facility assessment with applicable uploaded documentation no later than 10 working days prior to the scheduled verification date/window. These 10 days should be used to familiarize yourself with the facility (see Verification Protocol for guidelines) and conduct an off-site review (optional).
Depending on the size of a facility, and the number of days needed for the on-site verification, your VB assigns one or more Verifiers to a verification. An on-site verification never takes more than 1 working week. You can find an overview of required person-days (related to facility size) in the Verification Protocol. If more than 4 person-days are required (due to the facility size/operations), the VB needs to assign more than 1 Verifier to the verification. You will schedule a visit to the facility to complete the verification. This scheduling happens offline.
After the verification
You have 10 working days after the verification to submit the verification findings on the Accredited Host (AH) platform. You can choose to use the Excel Tool to write the verified assessment report offline. However, a verified assessment report can only be completed online. The AH runs checks to ensure proper completion of the report when it is submitted online. Make sure you reserve some time to correct any omissions/mistakes when writing the report offline and uploading the Excel on the AH platform.
After you submit the verification data, the facility has 14 calendar days to approve or dispute the verified assessment report. Ideally, they will inform you within 48 hours of any question level issues that need to be resolved. This can happen offline. Note that you can still make changes to the verification data during those 14 days. If the facility does not take action within the 14-day review and approval period, the Accredited Host will automatically accept the verified assessment report. Once finalized, the report can no longer be changed.