This article outlines the 'Personnel' pillar of our Data Quality and Integrity Program. You’ll learn how SLCP ensures that Verifier Bodies (VBs) and Verifiers are highly skilled and qualified, and how we encourage high-quality performance for accurate and credible data.
We aim for high performance from VBs and Verifiers by incentivizing high quality reports, ensuring they're equipped with necessary skills and qualifications to conduct high-quality verifications.
Aligning our Program with APSCA
SLCP has fully aligned with the Association of Professional Social Compliance Auditors (APSCA). Since January 2024, APSCA membership has been mandatory for all VBs and Verifiers, and this requirement is now a core part of SLCP’s integrity and quality assurance framework.
Through shared oversight, joint investigations, and data sharing, this alignment has strengthened the reliability of SLCP data.
Requirements for VBs and Verifiers
We have requirements that VBs and verifiers must meet, demonstrating their expertise, experience, and understanding of SLCP standards.
If a VB or Verifier doesn’t meet these requirements, SLCP may choose not to work with them.
Incentivizing high performance
SLCP encourages high quality performance from VBs and Verifiers through capacity building, a public scoring system with ‘risk levels’, and a new quality failure management system for mistakes.
SLCP will also soon be implementing a new VB selection model based on the scoring system and associated risk levels, which motivates VBs to maintain high quality scores.
Frequently Asked Questions
What training does SLCP offer to VBs and Verifiers?
Every VB and Verifier must complete training before conducting Verifications for SLCP. In addition, SLCP offers support for VBs throughout the year including:
- General & Regional Calibrations (webinars, remote online, and in-person)
- Technical Bulletins
- Targeted 1-on-1 Support
- Individual VB Dashboards & Helpdesk Support
What are the consequences for poor performance by a VB or Verifier?
VBs and Verifiers are expected to address mistakes when they are identified and meet SLCP standards. If a VB or Verifier consistently does not meet these standards, there are consequences.