I am a Facility
General
Training & Tutorials
- Facility training: upcoming sessions and webinar recordings
- Facility training: upcoming Training Body (TB) sessions
- Facility training: guidance on how to start and complete the SLCP assessment process
- Facility training: tutorial on how to navigate the Gateway
- Facility training: tutorial for the Data Collection Tool in Facility Mode
- Facility training: guidance on navigating the Worldly (Higg FSLM) platform
Gateway Profile Registration
- Facilities: what do I do when I no longer have access or the password to my Gateway profile?
- Facilities: what do I do when my facility Gateway profile is rejected?
- Facilities: where do I find the e-learning completion code to include in my Gateway profile?
- Facilities: how to get started? Guidance on how to register on the Gateway, AH and e-learning
- Facilities: how do I register on the Gateway?
- Facilities: should I register my facilities separately or as one on the Gateway?
Complete an SLCP Assessment
- Facilities: how do I re-open my self/joint-assessment?
- Facilities: guidance on how to start and complete the SLCP assessment on an AH
- Facilities: which 'Step' should I choose for my self/joint-assessment?
- Facilities: what is the difference between a self- and a joint-assessment?
- Facilities: how do I enable content/macro in the Data Collection Tool?
- Facilities: what do I do if I encounter an “Error” message while answering questions in the Data Collection Tool?
Verification
- Facilities: can I change/add information in my verified assessment report?
- Facilities: how long is my verified data valid?
- Facilities: guidance on how to start and complete the SLCP verification process
- Facilities: what is expected of me in an SLCP verification? What is my role?
- Facilities: how can I select a Verifier Body (VB)? Why can I not select the one I want?
- Facilities: how can I dispute my verified assessment report?
Sharing
- Facilities: why do I have to pay to transfer my verified assessment from one AH to another?
- Facilities: with whom can I share my verified assessment data?
- Facilities: guidance on how to share your verified assessment report
- Facilities: how do I share my verified data to my customer and/or from one Accredited Host (AH) to another?
Better Work and SLCP
- Better Work (BW) factory: what is the difference between the BW assessment process and the SLCP assessment process?
- Better Work (BW) factory: can I share my SLCP verified data from the Gateway to the BW platform?
- Better Work (BW) factory: how can I connect my profile on the BW platform with my Gateway profile?
- Better Work (BW) factory: do I need to connect to an Accredited Host (AH)?
- Better Work (BW) factory: do I still need to complete Higg FSLM on Worldly(Higg FSLM) when I have a BW assessment?
- Better Work (BW) factory: how can I share my BW assessment data with my buyers via SLCP?