I am a Facility
General
- Step-by-step guidance: How do I start and complete the SLCP assessment process?
- What are the SLCP assessment statuses, and what do they mean?
- What does an SLCP assessment cost, and how do I pay?
- How do I know if the brands I work with accept SLCP verified data?
- Quick Guide to Getting Started for Facilities
E-learning Platform
Gateway Profile Registration
- What information is needed for my Gateway profile? What are the rules for my facility’s name on the Gateway?
- Do all facilities need a separate profile on the Gateway, even though they belong to the same mother company?
- Can more than one person access the same Gateway facility profile? How can I invite a colleague?
- Why is the list of languages so extensive in my Gateway profile? How can I select all the languages spoken in my facility?
- If I want to complete Higg FSLM, do I need to register on the Gateway?
Link to Accredited Hosts
- How do I connect to an Accredited Host?
- How do I conduct a self/joint-assessment on FFC? What are the costs?
- How do I conduct a self/joint-assessment on Higg Co? What are the costs?
- How do I connect to Passive Accredited Host Inspectorio? What can they do for me? What are the costs?
- What do I do when one of my customers wants me to use one Accredited Host, e.g. FFC, and the other wants me to use another Accredited Host, e.g. Higg Co?
Data Collection Tool
- What kind of data is collected via the Data Collection Tool? What is the difference between the Data Collection Tool for facilities and the Tool provided to Verifiers?
- Where can I find the Data Collection Tool? In which languages is it available?
- How do I gain access to all of the tabs in the Data Collection Tool (Excel)?
- How do I answer the questions in the Data Collection Tool, online and offline? Can I switch between the online and offline Tool?
- How do I open and save the Data Collection Tool (Excel) after downloading it from the Accredited Host?
- Do I need to enable macros every time I open the Data Collection Tool (Excel)?
Complete an SLCP Assessment
Host a Verification
After the Verification
- How long after the on-site verification will I receive the verified data? What do I need to do then?
- If I do not agree with the outcome of the verification: When and how can I raise a dispute?
- What invalidates a verified assessment? What happens if a verified assessment report is invalidated?
- How is quality of the verification process ensured? What is my role in this?
Share the Verified Assessment Report
- How can I share my verified data to my customer and/or from one Accredited Host (AH) to another?
- What does it mean when the status of my assessment becomes VRF (Verification Finalized)? What can I do then?
- With whom are the results of a verified assessment shared? How is data confidentiality ensured?