SLCP explained

SLCP Basics

• SLCP cost overview: what are the costs related to participation in SLCP?
• SLCP WE Tech: how does SLCP use worker engagement technology (WE Tech)?
• What is the Social & Labor Convergence Program (SLCP)?
• Key SLCP terms explained: what are SLCP specific words?
• SLCP process: what is the assessment process like?
• SLCP process: what are the rules for verification?

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Converged Assessment Framework (CAF)

• Converged Assessment Framework (CAF): what is it and how can I use it?
• Converged Assessment Framework version 1.6: which resources are available to prepare for the launch?
• The Data Collection Tool Explained: what kind of social compliance data is collected?
• The Data Collection Tool Explained: what is the SLCP definition for "workers" in Tool questions?
• The Data Collection Tool Explained: how often is the Tool updated? What does the version number mean?
• The Data Collection Tool Explained: what is the Law Overlay?

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The Different Roles

• SLCP signatories: what does it mean to be a signatory and how can I become one?
• Partnerships: how do SLCP and Better Work engage?
• Worker Engagement Technology (WE Tech) Service Providers: what is their role? Who are they?
• Facilities: what is their role? How does SLCP ensure facility ownership?
• Brands: what is their role?
• Manufacturers and Brands: who have already adopted SLCP?

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Our IT System

• SLCP platforms: what does the SLCP IT system look like?
• SLCP platforms: what is the Gateway?
• SLCP platforms: what is an Accredited Host (AH)? What is the difference between an Active and a Passive AH?
• SLCP platforms: what is a Brand Host?

Quality Assurance & Integrity of Data

• Data Quality & Integrity: what Quality Assurance activities does SLCP carry out? What are the findings of SLCP’s QA activities?
• Data Quality & Integrity: when is a verified assessment report invalidated? What happens next?
• Data Quality & Integrity: can I observe/shadow an SLCP verification?
• Data Quality & Integrity: how does SLCP monitor Verifier Body and Verifier performance? What happens when a Verifier Body performs poorly?
• Data Quality & Integrity: how can I share QA data on verified assessment reports with SLCP?

Training

• Training: what kind of training is available to SLCP users?
• E-learning: how do I register on the e-learning and obtain a certificate?
• E-learning: tutorial on how to navigate the e-learning platform

Get Support

• Helpdesk guidance: how to navigate our FAQs?
• How can I give my feedback to SLCP?
• Encountering a problem: who to contact for support?
• Encountering a problem: why am I not receiving Gateway/ SLCP emails?
• Encountering a problem: how can I file a complaint about a Verifier, Verifier Body, or the verification process?
• Encountering a problem: how can I file a complaint about SLCP?